Payments & Payouts FAQ

When do I receive my earnings?

Your earnings are added to your Rixa wallet after each booking is completed. You can request a payout from your wallet to your bank account at any time.

What fees does Rixa charge?

There are three types of fees. First, a commission on completed bookings which is configurable and starts at zero percent during your free period. Second, a platform service fee of up to 5 SAR charged to the customer on online payments. Third, payment gateway fees that apply to electronic transactions.

How does the partner wallet work?

Your wallet is where all your earnings accumulate. After each completed booking, the amount minus any applicable commission is added to your balance. You can view your full transaction history and request payouts from the wallet screen.

How do I request a payout?

Open your wallet in the app or backoffice, tap Request Payout, enter the amount, and confirm. The payout will be sent to the bank account you registered during onboarding.

How is VAT handled?

All prices on Rixa include 15 percent VAT. VAT is factored into the service prices you set, so what your customers see is the final amount they pay.

What are the payment gateway fees?

Card payments through Tap incur a fee of 2.5 percent plus 1 SAR per transaction. Tamara buy-now-pay-later transactions have a 7 percent fee. Cash payments have no gateway fees. These fees are deducted from your earnings automatically.